These Standard Operating Procedures (SOPs) set out the minimum requirements for the transfer of case management, victim consent, data protection, and capacity of the receiving partner (psychosocial, case/social worker, legal) of transnational referrals of Victims of Trafficking (VoTs). They outline the required steps, responsibilities, documentation, and information necessary to successfully conclude the transfer of case management without diminishing rights and opportunities. These SOPs are set to be shared with other organizations and counseling centers supporting VoTs.

English version

Greek version

Italian version

Spanish version

German version

Memorandum of Understanding

In addition to the Standard Operating Procedures, TIATAS has developed a template for Memorandums of Understanding for Organizations and Service Providers willing to engage in safe and trauma-informed referrals as outlined in the Standard Operating Procedures. The template lies out the roles and responsibilities of partners providing referrals, and partners receiving them.

Detection of Red Flags of Trafficking

Guidelines for practitioners to support implementation of national referral mechanism in Greece (in Greek)

The guidelines, developed by ARSIS, provide a framework for supporting victims and their direct reporting to the national reporting mechanism in Greece. They include indicators of trafficking, forms of exploitation, protection processes and procedures and other information relevant for Asylum Services and authorities, front-line staff of NGOs providing support in the asylum system in Athens and Southern Greece. The guidelines are developed in Greek to best respond to the needs of service providers in Greece.

Guidelines for conducting VoT needs and risk assessments (in Spanish)

TIATAS created guidelines for conducting needs and risks assessments. The Spanish TIATAS partners Proyecto Esperanza and SICAR.cat have developed guidelines in Spanish. These include information to help specialized workers to refer the potential VoT to the appropriate system in Spain (trafficking, asylum or child protection). The guidelines support the application of proper SOPs for cases of potential VoT upon identification (national referral mechanism) with information on referral pathways, relevant national authorities and processes. They build on existing resources and tools to assess individual needs and risks of VoTs in the Autonomous Regions of Madrid and Catalonia, complemented with information gathered through key stakeholder meetings held in the two regions (4 meetings each). The guidelines offer a harmonized approach and procedures across the regions to ensure compatibility and coherence in the way cases are managed.

Case study: handling VOTs cases that have required transnational cooperation in Catalonia and Madrid Autonomous regions

Documentation of specific cases of VoTs encountered by partners in Spain and that have required transnational cooperation. Relate processes of referral of VoTs to service providers in another MS, good practices and challenges related to differences in protection pathways and asylum procedures across borders by SICAR and Proyecto Esperanza.